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Its that time of year again! Please book your flu vaccination at reception.

Patients who are eligible for the vaccination include over 18s who suffer from a chronic respiratory disease, e.g. Asthma that requires repeated use of steroid inhalers, COPD patients, patients who suffer from Chronic heart disease, Chronic kidney disease, Chronic liver disease, Chronic neurological disease, including Stroke and TIA, Diabetes, Immunosuppresion, Asplenia or dysfunction of the spleen, pregnant women and all patients over 65.

Following a recent review of management arrangements within the practice, it has been decided that Reception will be closed each day between the hours of 1:00pm - 2:00pm with effect from 30th May 2017.

The building will remain open to allow patients to drop off repeat prescription requests and patients will still be able to contact the practice on the normal telephone number in case of an emergency.

Please be aware that medication that is not on your repeat prescription, will take longer to be issued.

Even though you may take regular medication this does not always mean that it is on your repeat list.

Please give at least 72 hours (3 working days) notice. This does not include Saturday, Sunday or bank holidays.


As from 7th June Family Mosaic will be holding a drop in service at the Practice every Wednesday morning from 9.00 a.m.- 12 midday.  Please feel free to come in if you require advice or help with specialist housing or care and support advices. 

Missed Appointments - in January there were 89 missed appointments where patients did not attend.  The cost of each missed appointment to the surgery is approximately £35.  If you cannot attend for an appointment, please contact the surgery as soon as possible.

Latest News regarding Gluten Free Products

Basildon and Brentwood Clinical Commissioning Group (CCG) is an NHS organisation led by local GPs who choose and buy most of the health services for the people of Basildon, Brentwood, Billericay and Wickford. The CCG is facing a £14 million deficit in 2016/17 and needs to make savings. As a result, the CCG has been considering all the services it commissions.

One area identified by the CCG where savings can be made is Gluten Free products which are provided to patients on prescription. Historically, these products – which include bread, flour, crackers/crispbreads, pasta, pizza bases, oats, breakfast cereals and xanthan gum – were made available on prescription because they were not easily available for people to buy in shops.

Today these products are widely available from all supermarkets and are sold to the public at prices that are considerably lower than the NHS is charged when bought for use on prescription. There is also a wide variety of naturally gluten free food including fresh fruit and vegetables, meat, poultry, fish, cheese and eggs.
Following a public consultation (Fit for the Future 12 July 2016-12 September 2016), the CCG Board has decided to stop all Gluten Free products on prescription with effect from 1st January 2017. The exception to this is pregnant women (from the point of confirmed pregnancy) and young people under the age of 18. These people will continue to receive Gluten Free products on prescription in quantities in line with Coeliac UK guidelines.

We acknowledge this change may be unwelcome for some patients but the estimated savings will help the CCG to protect essential health services in the best interests of the whole of the local population.

For further information on this decision by the CCG, please see

Further dietary advice and guidance is available on the CCG website at


This service should only be used as an advice portal regarding any symptoms you may be experiencing.  Please do not use it for ordering prescriptions, sick certificates etc.  These should be requested in the normal way.

Welcome to the Langdon Hills Medical Centre

This website has been designed so you get to know us better and to ensure you are able to make the most of the services we offer which include family planning, ante natal and post natal care, child surveillance and minor surgery in addition to the standard medical services which are expected of the NHS.

We pride ourselves in providing a personal service and excellent quality care for around 8,400 patients in Langdon Hills and its surrounding areas.

Thanks to our team of highly professional and well respected Receptionists, Nurses and Health Visitors who, over the years, have built strong relationships with many healthcare professionals such as Chiropodists, Osteopaths, etc, we are able to pursue the delivery of the best possible primary care to all our patients.

We hope you will find the various sections of our website useful and remain at your disposal for any queries you may have.

Dr B. Salako & Dr R. Teatino

1st September 2015 

Surgery Newsletter

As part of the changes we are making to be of better service to you, we are pleased to announce the launch of our Surgery Newsletter - a three monthly publication which is designed to keep you informed about what is happening at the Centre and to bring key information to your attention.

Get a copy today by clicking on this link.

Alternatively request one from our Reception Desk when you next visit the Centre.


disabilityDisabled Access

Reserved car parking spaces for the disabled are marked near the front door. The ramp also allows access to the treatment room from outside in an emergency. All patient services are provided at ground floor level and a disabled patients' WC is also provided.  Should, despite all these measures, access still proves too difficult to any of our disabled patients, please do let us know and we will be happy to provide further assistance as may be required.



Patient Participation Group

The Patient Participation Group is now up and running and consists of 16 patient members.  We meet regularly to discuss ways to improve the service that we provide.

If anybody is interested in joining us please give your details to Reception and you will be contacted by one of the Admin team. Alternatively you can email us on

For example, we would like to hear from our patients of all ages, from teenagers through to retired patients, patients with children, carers, patients with disabilities and patients from all ethnic backgrounds etc.

Thank you.


Virtual Patient Participation Group

If you would like to be a member of our Virtual Patient Participation Group, please ask at Reception for a form.  Virtual members will occasionally be emailed Patient Surveys to help the Surgery keep in touch with patient's needs and expectations.  Your views are important to us and your input is appreciated.

Thank you.


Important Information

Langdon Hills Medical Centre has now joined forces with a number of other Practices to form a Primary Care Hub Clinic where you can book an appointment that suits you outside your Surgery hours as follows:

18.30 - 20.00 Weekdays

08.00 - 18.00 Saturdays

08.30 - 14.00  Sundays and Public Bank Holidays

Clinics will be held at one of the operating Hubs in Billericay and Basildon.

Call the Surgery on 01268 418200 and you will re-directed through to the Hub.


Travel Vaccinations

If you are planning a vacation please contact the Surgery as soon as possible to check that you are up to date with necessary vaccinations.  You can check this by clicking on the link on travel advice on this website and completing a form which should be handed in to our Practice Nurse.  Please make sure you allow plenty of time before your holiday to have the relevant vaccinations as they should be done at least four weeks before going abroad.



We are committed to the safeguarding of children and vulnerable adults. Should you have any concerns regarding safeguarding issues, please contact the surgery.  A copy of our policy is available at reception should you wish to read this.


Change of Details

Please inform the Surgery if any of your personal details change. For example telephone numbers (home or mobile), address, name (by marriage or deed poll). Please do not fill out change of address forms until you have actually moved to your new address.  Also please remember to update telephone numbers if you change address.  Failure to do so may result in us not being able to contact you in the event of any changes to appointments etc.


Free NHS Health Check

If you are between the ages of 40 and 74 and have no pre-existing medical conditions such as high blood pressure, Diabetes, Heart Disease, Cardiovascular Disease, etc. you are entitled to a free health check here at the Surgery.

If you would like more information please contact the Surgery on 01268 418200 for details.


Accident & Emergency

Did you know it is not always necessary to attend Accident & Emergency.  In the first instance, please contact the Surgery on 01268 418200 to speak to a receptionist.  If your call is outside normal Surgery hours your call will be diverted to the Out of Hours Emergency Doctors Service who will be able to advise you.

If you have suffered a minor injury you can attend The Minor Injuries Unit at Orsett Hospital at the following times:

10.00 a.m. - 19.30 p.m. - 7 days a week

X-ray facilities are only available until  16.00 p.m.


Mobile Information & Support Service for People Affected by Cancer (MISS)

Do you need more information about cancer?

For more information call:  01375 648170.


How Information About You  Helps Us To Provide Better Care

Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone.

This information along with your postcode and NHS number but not your name, are sent to a secure system where it can be linked with other health information.

This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you.

You have a choice.  If you are happy for your information to be used in this way you do not have to do anything.

If you have any concerns or wish to prevent this from happening, please speak to practice staff or ask at reception for a copy of the leaflet "How information about you helps us to provide better care".

More information can be found at


Data Protection Act

All patient information is considered to be confidential and we comply fully with the Data Protection Act.  All employees have access to this information in relation to their role and have signed a confidentiality agreement.  Information may be shared, in confidence, with other NHS organisations in the interests of patient care.


Friends & Family Survey

Every GPs Surgery is required to ask patients to complete a short Friends & Family Survey as from 1st December 2014.  Forms can be found in Reception along with a box to deposit your entries.  Alternatively you can complete this survey on our website by clicking on the Friends & Family Survey link on the right hand column, ticking the appropriate boxes and submitting your response.

Your views are important to us and appreciate you taking a little time to fill in this short survey.

Thank you.


Surgery Closed 

The Surgery is closed on Tuesday 6th March 2018 from 1.00pm for staff training and will reopen as normal on Wednesday 7th March 2018 at 8.00 a.m.  In the event of an emergency  please telephone 01268 418200 and you will be given advice on how to contact the Out of Hours Emergency Doctors Service.  


New Doctors

We would like to welcome the following Doctors to our Practice:

Dr Himanshi Ahuja  - Registrar ST3

Dr Sophie Udonsi    - Registrar ST2

Dr Hannah Froud    - FY2


Important Information for Patients

Please note that from 1st December 2015 the Out of Hours (OOH) GP services will be delivered by a new provider.  This OOH service will be from 18.30 to 08.00 Monday to Friday and all day Saturday and Sunday.

Due to the closure of the South Essex Emergency Doctors Service (SEEDS) on 30th November 2015, your local Clinical Commissioning Group (CCG) has commissioned Integrated Care 24 (IC24) to deliver OOH services from 1st December 2015.

IC24 has more than 20 years' experience of providing primary care services and are the main OOH service provider in South Essex.

Hopefully this change will not cause you any inconvenience.  From 1st December 2015 if you call this Surgery during out of hours, your call will be directed to the new provider.  Alternatively, you can call NHS 111 (free, even from mobiles) directly, simply dial 111.  If however, you do have any concerns, now or in the future, please speak to reception staff.


 Named Accountable GP for all Patients

We would like to make all patients aware that they are allocated a named GP who has overall responsibility for their care at the Practice.  Please contact us if you wish to know this information and if you have a preference with regards to your Named GP we will endeavour to accommodate your request.

As you may know Dr Adenaike has left the Practice and all patients previously registered with her are now under the care of Dr Teatino, our new GP Partner.


Access Your Medical Records Online

For further details on how to access your medical records online, please ask at Reception for an information pack.


Missed Appointments

In January 2018 there were 89 patients who did not attend their GP or nurse appointment at the surgery.  If you are unable to attend an appointment, please contact the surgery as soon as possible to allow the appointment to be given to someone else.

In 2017 there were 928 patients who did not attend their GP or nurse appointment at the surgery.


(Site updated 07/02/2018)
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